Custom Portals That Make Your Agency Indispensable
Landlord portals, tenant portals and bespoke property management systems built around how your agency actually works, not how someone else thinks it should.
From Website Vendor to Technology Partner
A public-facing website attracts new clients. A portal keeps them. When landlords can log in and see their property being professionally managed, when tenants can raise issues and track progress online, your agency becomes embedded in their day-to-day, and the idea of switching to a competitor becomes genuinely inconvenient.
Portal and System Types
Give landlords a reason to stay
Landlord Portal
Landlords who can log in and see exactly how their property is being managed are less likely to switch agents. A branded portal that shows statements, maintenance progress and tenancy health in real time is one of the most powerful retention tools a letting agent can have.
- Monthly statement and rental income history
- Live maintenance request tracker
- Tenancy renewal reminders and approval
- Document library (gas safety, EPC, inventory)
- Direct messaging with their property manager
Reduce admin, improve service
Tenant Portal
Tenants who can handle routine matters online reduce inbound calls to your team, report maintenance faster and have a better experience of your agency. A well-designed tenant portal reduces admin overhead while making your service feel more modern and professional.
- Maintenance request submission with photo upload
- Tenancy document access and signing
- Rent payment confirmation and history
- Move-in and move-out checklist
- Direct contact with property manager
Built for how you actually work
Custom Property Systems
Beyond portals, we build custom internal systems for property businesses that have outgrown spreadsheets and off-the-shelf tools. If your operation has a specific workflow that no existing software handles well, we can build exactly what you need.
- Property portfolio management dashboards
- Custom reporting and KPI tools
- Staff task and workflow management
- Client onboarding and compliance tools
- Integration with existing CRMs and accounting software
Everything Your Portal Needs
Every portal we build includes the core features landlords and tenants expect, plus the custom elements specific to your workflow.
Landlord Portal
A private login area where landlords can view statements, upcoming renewals, maintenance progress, inspection reports and tenancy documents in real time.
Landlord Portal
A private login area where landlords can view statements, upcoming renewals, maintenance progress, inspection reports and tenancy documents in real time.
Tenant Portal
Let tenants submit maintenance requests, view their tenancy agreement, pay rent and communicate with your team through a branded, mobile-friendly portal.
CRM Integration
Pull live data from your existing CRM into the portal. Landlords and tenants see accurate, up-to-date information sourced directly from your back office.
Maintenance Workflow
Tenants raise issues, contractors are assigned, and landlords are kept informed, all through the portal, with a full audit trail for compliance.
Document Management
Store and serve tenancy agreements, gas safety certificates, EPCs, inventories and compliance documents securely to the right people.
Financial Reporting
Landlord statements, rent arrears dashboards and service charge breakdowns, presented clearly in the portal and exportable as PDF.
Fully Branded
Your portal looks and feels like your agency, not off-the-shelf PropTech. Your brand, your colours, your domain.
Custom Workflows
Every agency works differently. We build portals around your specific processes rather than forcing you to adapt to someone else's software.
Common Questions
Let's Talk About What You Need
Portal and system projects always start with a discovery conversation. Tell us about your agency, your current software and what you wish it could do, and we will tell you what is possible.
